Refund & Cancellation Policy
At STECH Institute of Information Technology, we aim to maintain
a clear, transparent and fair fee and admission process for all
students.
Last Updated: September 2026
This Refund & Cancellation Policy applies to students enrolled
in courses offered by
STECH Institute of Information Technology.
By completing the admission process and making payment of fees,
students acknowledge that they have read, understood and accepted
the terms mentioned below.
Admission / Registration Fee
The admission/registration fee of ₹1,350/- is
strictly non-refundable once the admission process
has been completed.
Admission Fee: ₹1,350/- — NON-REFUNDABLE
The admission/registration fee will not be refunded after completion
of the admission process, irrespective of whether the student
subsequently continues or discontinues the course.
Two-Day Class Completion Policy
Students are advised to carefully review the course, duration,
fee structure, facilities and applicable terms before completing
their admission.
Once the student has completed
two (2) days of classes, the entire fee paid by
the student shall become strictly non-refundable and
non-adjustable.
No Refund / No Adjustment After Two Days
After completion of two (2) days of classes, under no circumstances
will any fee paid by the student be refunded or adjusted.
This condition applies irrespective of the reason for
discontinuation, including change of mind, personal reasons,
non-attendance, relocation, employment, studies, financial reasons
or any other reason attributable to the student.
Course fees are subject to the terms of this Refund &
Cancellation Policy.
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The admission/registration fee of ₹1,350/- is
non-refundable.
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After completion of two (2) days of classes, no fee will
be refunded or adjusted under any circumstances.
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If a student voluntarily discontinues the course after the
applicable period, no refund or fee adjustment will be provided.
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Absence from classes does not automatically create any entitlement
to a refund or adjustment.
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Fees paid for training, practical sessions, study material, online
access or other course facilities are subject to the applicable
terms of this policy.
Where a course is operated under a monthly fee structure, the fee
paid for a particular month is
non-refundable and non-adjustable.
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Monthly fee remains payable according to the applicable fee schedule.
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No refund will ordinarily be provided for unused classes due to
student absence.
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Once two (2) days of classes have been completed, the fee paid
shall not be refunded or adjusted under any circumstances.
Cancellation Before Course Commencement
If a student requests cancellation
before the commencement of the course, the request
may be reviewed by the institute on a case-by-case basis.
Please Note:
The ₹1,350/- admission/registration fee will remain
non-refundable even if the cancellation request is made
before the commencement of classes.
Cancellation After Course Commencement
Once classes have commenced, cancellation or discontinuation by
the student will be governed by this policy.
Strict Policy:
After completion of two (2) days of classes, no fee refund or
adjustment will be permitted under any circumstances.
Cancellation by the Institute
If the institute permanently cancels a course before its
commencement for reasons attributable to the institute, the
institute may consider an appropriate refund of the eligible
course fee actually paid by the student.
The admission/registration fee of ₹1,350/- shall
remain non-refundable unless otherwise decided by the institute.
Requests for changing or transferring a course may be considered
by the institute depending upon course availability, eligibility
and other applicable conditions.
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Course transfer is subject to availability of seats.
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Any difference in course fees shall be payable by the student.
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Course change or transfer shall not be treated as an automatic
entitlement to a refund.
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The institute may apply applicable administrative conditions or
charges for course transfer.
Non-Attendance & Discontinuation
If a student stops attending classes, remains absent for an
extended period, or voluntarily discontinues the course, such
absence or discontinuation shall not by itself make the student
eligible for a refund.
After completion of two (2) days of classes, no fee refund or
adjustment will be made for non-attendance or discontinuation.
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Payment Confirmation:
Admission or course enrollment will be considered confirmed only
after successful verification of the payment by the institute.
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Admission Fee:
Online payment of the admission/registration fee of
₹1,350/- is non-refundable after completion of
the admission process.
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Successful Payment:
Once an online payment has been successfully received and the
admission/course process has been completed, the amount will be
subject to this Refund & Cancellation Policy.
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Two-Day Condition:
After completion of two (2) days of classes, any fee paid by the
student shall be non-refundable and non-adjustable under
any circumstances.
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Failed Transaction:
If a payment transaction fails but the amount is debited from the
student's bank account, the student should allow the normal
reversal period applicable to the bank or payment service provider.
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Pending Transaction:
If a transaction is showing as pending, students should avoid
making a repeated payment immediately. The transaction status
should first be verified with the institute or payment service
provider.
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Duplicate Payment:
If the same fee is accidentally paid more than once, the student
should contact the institute and provide the relevant transaction
ID/UTR details. Any excess payment will be reviewed by the
institute and may be refunded or adjusted where applicable.
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Wrong Payment:
Any payment made to an incorrect bank account, UPI ID, QR code or
unauthorized payment destination will be the responsibility of
the person making the payment.
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Payment Gateway Charges:
Where applicable, bank, payment gateway, transaction or processing
charges may be non-refundable and may be deducted from any
otherwise eligible refund.
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Proof of Payment:
Students should retain the payment receipt, transaction ID/UTR
number and payment confirmation until the payment has been verified.
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Authorized Payment Methods:
Students should make online payments only through the official
payment options provided or authorized by
STECH Institute of Information Technology.
Payment Safety
Please verify the institute's official payment details before
making any online payment. STECH Institute of Information
Technology shall not be responsible for payments made to
unauthorized persons, accounts, UPI IDs, QR codes or third-party
links.
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Any refund or cancellation request must be submitted to the
institute in writing.
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The institute may verify the student's admission and payment
details before considering the request.
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The student may be required to provide the relevant receipt,
transaction ID/UTR number or other payment information.
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Refund eligibility, if any, will be determined according to
this policy and the circumstances of the case.
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Where a refund is approved, it will normally be processed through
an appropriate payment method within a reasonable processing
period.
Customized training, corporate training, special programs,
online courses or other specific programs may have separate
refund and cancellation terms.
Where separate terms apply, such terms will be communicated to
the student at the time of enrollment or before payment.
False Information & Disciplinary Matters
If admission is cancelled due to false information,
misrepresentation, violation of institute rules, misconduct or
disciplinary reasons attributable to the student, fees already
paid shall ordinarily not be refundable.
For any questions, concerns or grievances regarding this Refund
& Cancellation Policy, students may contact the institute
using the details below.
By completing the admission process and/or making payment of any
fee, the student or parent/guardian acknowledges that they have
read, understood and accepted this Refund & Cancellation
Policy along with the institute's applicable Terms & Conditions.
The student also acknowledges that
after completion of two (2) days of classes, no fee will
be refunded or adjusted under any circumstances.
